Senior Site Reliability Engineer

📝 Our Story So Far:

Since our founding in 2019, Pigment has become one of the fastest-growing SaaS companies in the world today. Our product, a highly efficient Enterprise Performance Management (EPM) platform, is helping companies achieve their financial goals by quickly responding to dynamic factors in their respective markets including Tech, Retail, CPG & Financial Services.

In less than 5 years, Pigment has grown to over 350 employees across offices in New York, Toronto, London & Paris and attracted a total of $393M in investment from some of the top Venture Capital firms globally.

We serve companies including Unilever, Deliveroo, Gong and Brex to name a few!

We are looking for a DevOps/SRE profile who will design and implement the Pigment infrastructure for tomorrow. Pigment is a technically challenging platform. It calculates and synchronizes large datasets that must be updated in real-time. Data come from client models that can be up to millions of rows. This data can be pivoted, transformed, and aggregated on-demand through our formula engine while rendering live on our front end.

Here are the challenges to be tackled as an SRE engineer:

• Define and build the infrastructure needed to answer our performance challenges, automate it, and make it scalable. In particular, ensure that the infrastructure scales in and out according to the platform usage.

• Secure high availability and redundancy of the Pigment platform.

• Ensure that the platform’s performance and correctness are monitored accordingly, spread observability best practices across the engineering team.

• Participate in incident response.

• Answer the challenges a growing engineering team meets every day: secure a short development loop, maintain our CI/CD pipelines, participate in the definition and implementation of our testing strategy (e2e tests, unit tests...), maintain a safe release process with a very high frequency (up to multiple releases a day).

• Accompany Pigment geographical expansion as the company grows and we sign clients overseas.

• Work with our security team on the implementation of their roadmap when related to infrastructure and development pipelines (code repository, credentials management, ...)

• Continuously chase inefficiencies within our development practices and pipelines. Seek improvement and automation wherever possible. Drive change across the software engineering team.

In addition to SRE responsibilities, we expect you to participate in software developments activities and to be embedded in a team. The ratio between SRE and development activities would have to be defined based on your skills and affinities as well as project opportunities (expect roughly 20-30%). Indeed, we believe SRE engineers should work closely with software engineers and understand their day-to-day, rather than having two teams work in silos.

Last but not least, you will not be alone! you will be part of an SRE team.

Our Engineering team is responsible for developing our SaaS platform and building a comprehensive and user-friendly product.

Pigment engineers participate in the entire application development lifecycle, focusing on design, coding, and keeping the production platform up and running. They can be specialized, but there is no strict separation between the infrastructure, backend, and the frontend.

We value user-centricity and pragmatism: we choose the most relevant tools for the problem we have to solve, understanding the strengths and constraints of each technology.

Our engineering culture also values curiosity, humility, trust, ownership and team spirit.

Technical stack:

• Kubernetes (GKE, hosted on Google Cloud Platform): hosting all our infrastructure components except PostgreSQL, hosted on Google Cloud SQL
• Terraform: all our infrastructure is managed via this infrastructure as code (creation of GKE clusters, Google Cloud SQL databases, GCS buckets, IAM permissions...)
• Databases: PostgreSQL, SingleStore, ElasticSearch
• RabbitMQ
• Others: CircleCI, ArgoCD, Istio, Github, Docker (for local development)
• Backend: Microservices written in C# ASP.NET Core 6 (running exclusively on Linux)
• Frontend: React + Typescript, Jest, Cypress, Vite...

More than knowledge of a specific cloud provider, language, or automation framework, we are looking for great engineering skills: the ability to translate product requirements into an elegant and simple architecture, and then make sure our product runs well on it.

We are also looking for engineers who understand the product and the customer's needs in detail and can suggest innovative ideas: in the end, it's all about delivering value to end-users.

In any case, you have:

• Experience as a software engineer & DevOps / SRE
• Experience with a container orchestration platform (Kubernetes is a plus)
• Experience with a public cloud provider: GCP, Azure or AWS
• Proven experience in software developments with languages such as C#, Java, C++, Golang, Rust, JavaScript, Python, or Ruby (this list is not exhaustive).
• Experience with observability tools (e.g. Datadog, Prometheus, ELK, Jaeger...)
• Great team spirit with a problem-solving attitude.
• A good dose of humility and the willingness to grow (no matter your seniority!).
• Fluency in English

Folks from underrepresented minorities: science shows that you are less likely to apply if you feel that you don’t have all the necessary prerequisites. If this description matches where you are now or what you'd like to grow into in your next position, we encourage you to apply.


🎁 What you will get

• Competitive salary (70k to 130k)
• Equity
• The best health insurance with Alan Blue entirely free for you and your family 💙
• Trust and flexible working hours
• Brand new offices in the heart of Paris (Bourse), London, New York and Toronto
• Remote-friendly environment

Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace.  All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability,  sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.