Scaleway - Systems Technical Lead 💻
About Scaleway
Founded in 1999, Scaleway is the cloud subsidiary of Iliad Group, a leading telecommunications company in Europe. Our mission is to foster a more responsible digital industry by helping developers and businesses build, deploy, and scale applications on any infrastructure.
With offices in Paris and Lille, we continuously improve Scaleway's cloud ecosystem, which we are the first to use.
Our 25,000+ customers choose us for our multi-AZ redundancy, seamless user experience, carbon-neutral data centers, and native multi-cloud management tools. Our products include fully managed solutions for bare metal, containerization, and serverless architectures, providing a responsible choice in cloud computing.
Join our dynamic team of nearly 600 people from diverse backgrounds in a stimulating and international environment that combines technical excellence, creativity, and sharing.
About the job
At Scaleway, we provide a wide range of cloud products to our customers, from dedicated servers to virtual machines, bare-metal cloud servers, storage solutions, and more. Hardware Expertise is a rapidly growing department at the heart of Scaleway's infrastructure, offering a vast array of servers to our customers and internal teams.
The Hardware Expertise department is responsible for most of the company's hardware activities, from R&D and qualification to prototyping and rack-level design, from tool development to hardware support, from designing to selection and documentation.
The Systems Technical Lead interacts with the Product, Engineering, and Operations teams, as well as liaising with different manufacturers.
Our goal is to provide our customers with the best products and solutions and ensure they are built with the most adequate and reliable hardware. This means we must always be a few steps ahead to offer best-of-breed solutions and bring them to market. Hence, we are always looking at next-generation platforms and opportunities for our products.
As part of a team reporting to the VP Hardware Engineering, your role will be to assess systems and components from different manufacturers, test server hardware solutions, interpret and document results, and educate internal teams on hardware.
Your input will be essential in validating hardware assets ahead of production phases to finalize design, confirm serviceability, define service levels, and industrialize the production of new offers.
Responsibilities
- Be the point of contact and the Hardware Expertise team reference for other teams for any hardware-related questions.
- Manage internal projects related to hardware in coordination with the VP Hardware Engineering.
- Technology watch for improvements in Hardware and Firmware topics.
- Liaise with different manufacturers for technical issues and improvement requests.
- Evaluate and validate potential new HW solutions being tested for new Scaleway products.
- Interact with the HW R&D and HW Architect to refine the configurations of potential HW solutions.
- Close relationship with the HW R&D and HW Architect.
- Help the HW Support team diagnose complex situations.
- Act as a consultant for other teams in the Operations organization (Supply Chain, Manufacturing, etc.).
- Help train all teams on how hardware functions.
Minimum qualifications
- Advanced knowledge of computer/server hardware from various OEMs and ODMs.
- Good knowledge of Linux-based environments and general system administration (PXE, grub, kernel, etc.).
- Knowledge of the cloud ecosystem and products.
- Creativity and strong self-motivation.
- Focus on industrialization and processes.
- Project management.
- Structured thinking, prioritizing, and long-term planning skills.
- Communication/summarizing/documentation skills: being able to summarize all kinds of information efficiently and synthetically, as well as popularization targeting non-technical teams within Scaleway.
- Full professional English proficiency.
Preferred qualifications
- Knowledge of network hardware.
- Knowledge of standard associations (JEDEC, IEEE).
- Knowledge of the OpenHardware community, OCP.
- Understanding of the benchmarking process.
- Knowledge of power & cooling constraints at the rack and data center level.
- Experience in the world of hardware at scale.
- Understanding of µarch, technological standards.
Location
This position is based in our offices in Paris or Lille (France).
If you don't think you tick all the boxes, don't hesitate to apply anyway. Don't limit yourself to a job description - you never know!
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