At Nielsen, we believe in career growth as a partnership. Join our team of nearly 14,000 associates and become part of a community that champions your success. Embark on new initiatives, explore fresh approaches, and think big to continuously improve. Unleash your best to power our future!
Roles and Responsibilities:
- 2+ years of experience in the role
- Collaborate with the Global Cybersecurity team to identify and alert potential local cybersecurity gaps
- Install, uninstall, configure, troubleshoot, upgrade, patch, and maintain OS and third-party software
- Coordinate with Global infrastructure teams for Global Image installation
- Manage purchase process and purchase order creation
- Assist users with Google's suite products
- Maintain hardware inventory
- Set up, reinstall, and image laptops and desktops based on planned refresh and growth company plan
- Log service requests
- Coordinate with third-party vendors
- Follow Nielsen policy for laptops and desktops
- Maintain a full inventory of mobile distribution
- Assist and troubleshoot mobile issues
- Assist and troubleshoot printer issues
- Produce reporting on hardware and software based on Nielsen Infrastructure requests
- Manage user support using ServiceNow tool
Skills:
- Good Microsoft Operating System skills
- Good Linux Operating System knowledge
- Basic understanding of networking concepts
- Basic understanding of storage concepts
- Good skills in cybersecurity