Account Management Lead (Online)

Account Management Lead (Online) 💼

Location: Paris, France 🇫🇷

About the B2B Team:

Our B2B team is dedicated to developing and growing Joko's merchant network and available offers. We're divided into three business lines: Online, Card-Linked, and Gift Cards.

The Online Team:

As an Account Manager in the Online team, you'll be responsible for growing and managing our portfolio of e-commerce partners. You'll work directly with e-merchants or through our relationship with affiliate marketing platforms.

The Card-Linked Team:

Our Sales team is in charge of signing Enterprise deals with top-tier retailers with physical stores. Account Managers in this team are responsible for growing long-lasting partnerships.

The Gift Cards Team:

Account Managers in the Gift Cards team grow and manage the portfolio of brands and retailers through relations with providers and direct relationships with merchants.

Our Team Culture:

Led by our CRO, Nicolas, we're a vibrant and energetic team. We work closely with other teams to give our partners the best experience and build strong long-term relationships. We're a small but unstoppable squad that manages millions of euros in contracts thanks to our outstanding team members and a deep sense of camaraderie. We don't take ourselves too seriously and make sure the journey is a blast!

Your Role as Account Management Lead (Online):

As the Account Management Lead (Online), you'll play a pivotal role in driving the growth of our Online Business. You'll lead a team of Account Managers to enhance our e-commerce portfolio, develop new business opportunities, and manage key projects that support our strategic objectives.

Your Responsibilities:

• Team leadership: Hire, train, and manage a high-performing team of Account Managers.
• Business strategy: Develop strategies to optimize Online Business alignment with company goals and oversee a diverse portfolio of 3,000+ Online partners.
• Commercial: Negotiate competitive deals and special offers with brand partners. Leverage Joko's features like BNPL and coupons to create new business opportunities.
• Performance tracking: Collaborate with Marketing and Data teams to monitor partnership performance. Analyze banking and browsing data to identify market trends.
• Relationship management: Build strong relationships with partners through regular events and meetings. Support international expansion, starting with the US using French partnerships.

Your Contributions to Online Business Growth:

• Work with the Product and Bizops teams to improve processes and build solid foundations to scale our department at Joko, in France, and abroad.
• Contribute to the design of the commercial and onboarding strategy.
• Work closely with the Marketing team to establish a robust communication roadmap to effectively reach our users with our top brands.

Join our team and be a part of our success story! 🚀