Senior IT Engineer (IT/Security/AI)

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✨ Job Offer: Senior IT Engineer - Apple Ecosystem Specialist ✨

Location: Paris 🇫🇷
Work Model: Hybrid Remote (4 days in office / 1 day remote per week)
Package: €50,000 - €60,000

The Context 🌍

We are seeking an experienced and highly autonomous Senior IT Engineer to join our AI, IT & Transformation team. As our company experiences international growth (300+ employees across Paris, London, and New York), you will be instrumental in the complete management of our Apple ecosystem and play a crucial role in ensuring the company's operational continuity.

You will be a valued member of the Corporate IT & Security department, reporting directly to our IT Manager. You'll collaborate closely with our Senior IT Engineer in the UK and work alongside our IT Technician Apprentice for user support activities.

Your Main Responsibilities

🍎 Apple Ecosystem Management (Core Role)

• Management of the Apple France fleet (approximately 300 devices): MacBooks, iPhones, iPads, Apple TV.
• Advanced administration of Kandji MDM.
• Management and operational maintenance of our DNS Proxy: Cloudflare Zero Trust.
• Update campaigns and security policy deployment (CIS Level 1).
• Hardware inventory management and complete equipment lifecycle.

🔧 Support & Operations (Core Role)

• Level 2 support for complex technical issues.
• IT onboarding of new employees.
• IT offboarding and equipment return.
• Daily equipment provisioning.
• User training and enablement.

🏢 Infrastructure & Offices (Core Role)

• Meeting room management and audiovisual equipment (Google Meet Hardware).
• Coordination with the Office Management Team: Digital signage (Apple TV).
• Building access control supervision (GENEA) operational maintenance.
• Relations with network and infrastructure providers (outsourced network).

🤖 AI Transformation & Innovation

• Participate in the transformation by supporting our internal AI Champions.
• Involvement in digital transformation projects with an AI-first approach.
• Development of automations with make.com and other automation tools.

🔐 Security & Monitoring

• SIEM monitoring with Datadog.
• Alert analysis and remediation.
• Participation in company security committees.
• Regular access reviews and automation of access management processes.

🚀 Projects & Evolution

• Participation in IT stack modernization projects.
• Process optimization with artificial intelligence and no-code automations.

Technical Environment

• Complete Apple suite: Mac, iPhone, iPad, Apple TV, Kandji, ABM.
• SaaS Stack: Google Workspace, Slack, Notion.
• AI/Automation Stack: Dust AI, Make.com, Prompting best practices.
• Infrastructure: Juniper Mist, Cloudflare Zero Trust, Okta.
• Security: Datadog (SIEM), Genea (access control).
• Support: Siit.io (currently migrating from Jira Service Management).