This job offer is unpublished.

Blockchain Application Support Engineer

Juniors accepted
Permanent contract
DevOps
Blockchain
Azure
Elasticsearch

๐Ÿš€ About the Role ๐Ÿš€

The blockchain security team is dedicated to advancing core blockchain technologies, smart contracts, and foundational elements that empower us to create innovative products for our users. Their expertise lies in secure development, confidential computing, and cutting-edge cryptographic techniques. With multiple patents to their name, this team represents a significant strategic investment for Crypto.com. This is a remarkable opportunity to contribute to the future of this dynamic industry.


๐ŸŒŸ Responsibilities ๐ŸŒŸ

  • Ensure the application is consistently operational in Production.
  • Manage non-production environments, including pre-production and staging.
  • Possess a deep understanding of application features and all supported blockchains.
  • Collaborate closely with application and infrastructure engineers to ensure a seamless transition of changes to production environments.
  • Apply fixes, enhancements, and optimizations to applications and infrastructure.
  • Identify potential issues arising from deployments that could impact production uptime, scalability, or response times.
  • Monitor, troubleshoot, and triage application alerts and issues.
  • Manage incidents and problems, conducting post-resolution follow-ups to ensure thorough problem resolution.
  • Continuously enhance monitoring tools and processes.
  • Coordinate Disaster Recovery (DR) testing and audits.
  • Maintain and support blockchain infrastructure (DevOps knowledge is a plus).
  • For senior roles, communicate application issues to stakeholders.

๐Ÿ’ก Requirements ๐Ÿ’ก

  • A degree in Computer Science, Engineering, Information Technology, or a related field.
  • Proficiency in programming languages such as Rust, Javascript, Node.js, or Golang.
  • Previous experience in application support.
  • Meticulous attention to detail and an analytical approach.
  • Comfortable analyzing logs and a sharp eye for anomalies and inconsistencies.
  • Strong curiosity and a drive to identify problems and root causes, effectively communicating findings to the team.
  • Experience deploying in various cloud environments (Azure, Google, Amazon).
  • Experience building, deploying, and maintaining monitoring tools (e.g., Grafana, Prometheus).
  • Experience deploying and maintaining container infrastructures (e.g., Kubernetes, docker-compose).
  • Experience building, deploying, and maintaining logging tools (e.g., Fluentd, ElasticSearch, Kibana).
Reference :crypto-com+Cryptocom-Blockchain-Application-Support-Engineer

Skills

Cloud
Azure
Prometheus
Data
Elasticsearch
Grafana
Backend
NodeJS
Rust
Others
Blockchain
Frontend
Javascript
Ops
Kubernetes