Proactive problem solver with four years of experience in supporting cloud-based micro-service applications, proficient in web development with Python. Proven ability to resolve complex issues, enhance system efficiency, and collaborate with cross-functional teams.
• Pioneered the Application Support role at Paack and provide level 3 support to cloud-based applications written in Ruby, Go and Python
• Rolled out a new ticketing system and closed most outstanding issues
• Triage all open bugs and push corrective pull requests
• Lead the development of a WhatsApp Banking solution
• Automated deployments to Kubernetes clusters
• Maintained legacy monitoring systems in Ruby on Rails
• Helped implemented in Go new and scalable systems to monitor statuses of 2000+ servers used by 9000 clients along with services run on those servers
Ensured a 75% reduction in the duration of analytical method validation process at the Institute, through the design and implementation in Python Django and Vue.js of a web-based tool that automated the process.
Helped the data collection team improve their deployment time by implementing a system in Python that automated the testing and validation of the UX analytics data collection pipeline.
Facilitating communication between Chinese management and local staff members
- Enhanced the internal automation test framework to support system's end to end response time assessment using Python
- Built a tool in Python to reproduce and troubleshoot performance issues encountered in production
- French
- English
- Chinese