Developed new features for client platform, back office, and website.
Stack : React, Node, PostgreSQL, Objection, Knex

Managed logistics for professional events (conference, congress | 50-500 pers.)
Created websites and registration modules
Managed registrations (hotel bookings, transportation, badges...)
Liaised with participants and speakers

Advised and helped clients (B2C & B2B2C) book their accommodation
Liaised with TO: allotments, requests, stop sales, roomings
Processed reservations made via OTAs (backoffice)
Managed modifications, cancellations, and relocations

After sales customer relationship (B2C & B2B2C)
Managed relocations, modifications, cancellations
Liaised with the production department and partner suppliers (France & Spain)

Customer relations (60% international clients): sales and monitoring of satisfaction
Logistics & Quality: management of the 2CV fleet, booking and monitoring of drivers, roadmaps and briefs, contingency management