System Administration(Skills: Linux, Windows, DB, Network, Virtual Technologies)

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Production Admin 🖥️

Responsibilities

• Manage and maintain the TAM measurement production system end-to-end.
• Learn the process flow of the production system.
• Support the installation and configuration of production platforms.
• Provide general maintenance to Windows/Linux servers involved in the production system.
• Check the correct generation of audio signatures of TV signals in the systems.
• Installation and/or relocation of TV antennas in remote sites through third parties.
• Monitor the performance of servers and/or related services.
• Control updates and security packages.
• Control daily, weekly, and special production processes.
• Verify daily production processes.
• Perform verification of signature scanning processes for daily production.
• Verify and confirm the correct assignment of audiences.
• Guarantee the integrity of the information.
• Guarantee the backup of information on assigned servers or devices.
• Ensure the implementation of security controls for backed-up information.
• Provide technical support to users who use production systems and consulting tools.
• Perform the installation of Pollux, UBO, or Ariana/Mardata software to clients for internal or external users.
• Provide advice and support regarding the production system.
• Generate the registration, cancellation, and change of system users with access restrictions.
• Support the different internal and external areas (Nielsen).
• Investigate, notify, and resolve incidents related to production systems.
• Manage severities in incidents presented during the process.
• Investigate the causes that trigger alerts in the systems.
• Timely inform the different areas when a failure occurs.
• Control and prevent the failure event from recurring.
• Document the failure and, if applicable, the resolution process.
• Support research and documentation of PolluxCS parameterization at the level of categories, channels, universes, Rim Weighting, and MultiRim Weighting.
• Investigate the causes of changes in the expected results of production.
• Configure the relevant parameters in the system to produce the requested databases.
• Monitor the Prepoll, Nightpoll, and Postpoll processes and respond in case of failure.
• Know the Prepoll, Nightpoll, and Postpoll processes and provide support and notify in case of failure (Sev1).
• Analyze, implement, and administer remote communication sites.
• Receive equipment from suppliers according to company procedures.
• Install and configure equipment in the laboratory for testing prior to implementation.
• Investigate and, where appropriate, install and configure hardware/software for continuous improvement of the system.
• Implement and track change controls.
• Carry out signal study and analysis for new remote sites.
• Control assets that make up the systems it manages.
• Generate and update inventories of servers and communication devices.
• Generate and update component inventories at remote sites.
• Generate documentation on relevant topics related to the system in the cities it visits.
• Use previously designated and approved formats for all types of documentation.
• Ensure the quality of the databases to be released to clients through pre-delivery processes.
• Analyze behaviors generated by audiences to justify out-of-range trends.
• Validate each of the steps established in the checklist of each base released to clients.
• Report the status and release checklist to the areas involved.
• Monitor the performance of reference sites.
• Master the process of generating audio signatures.
• Perform continuous quality validations through the Reel Monitor.
• Monitor the performance of network equipment at reference sites.

Personal Skills

• Preferably a Systems, Communications, Electronics, Telecommunications Engineer, or similar.
• Intermediate or advanced English.
• Preferably 3 years or more in support, administration, and/or architecture of multiplatform environments or experience in structured voice, data, audio, and video cabling installations.

Knowledge

• Maintenance of Hardware and Software
• Linux (Debian & Red Hat)
• Windows Server 2003 & 2008
• Network services (DHCP, DNS, ADDS, WDS, RDS, SNMP, RRAS/VPN)
• Routing & Switching
• Database administration (PostgreSQL, MySQL)
• Shell Scripting (Windows & Linux)
• Perl and/or C programming
• Virtualization technologies (VMware, Citrix)
• Structured cabling
• Audio/Video connections and configurations
• Able to work in multicultural groups