🚗 About BlaBlaCar
BlaBlaCar is the world's leading community-based travel app, enabling 26 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, with 30% working fully remotely.
🔍 Your Mission
We're seeking a Senior Product Designer to join the Search team at BlaBlaCar. Our goal is to fill the millions of empty seats on the road and become the go-to marketplace for shared travel. We aim to connect carpool, bus, and train supplies, optimizing them into a multimodal platform. This platform will help millions of users across the globe find and book the perfect ride, all in a simple and frictionless way. As a Senior Product Designer, you'll play a crucial role in building the best search experience for all markets while optimizing for conversion.
🛠️ Your Responsibilities
- Advocate for our users within the Search squad.
- Collaborate closely with a cross-functional team (product manager, product marketing manager, engineers, product designers) with a strong design culture and focus on research.
- Define real and precise user problems to solve by collaborating with Product, Data, and Research teams. Analyze large amounts of data and gather deep customer insights using various exploratory tools and methods.
- Build smart, user-tailored, scalable, and consistent end-to-end experiences. Apply a rigorous design process from the overarching story to architecture and micro-interaction, using design systems as a guiding framework.
- Bring your knowledge of new technologies, design trends, and changes in user behavior, and infuse your reflection with benchmarking market standards.
- Adapt working methods depending on project ambitions and deadlines.
- Create design documentation and prototypes to share your work with both new and informed stakeholders.
🎓 Your Qualifications
- 8+ years of hands-on user experience design, including designing mobile/web apps/desktop.
- End-to-end skills: Strong ability to have an end-to-end view of the full user journey, integrating multi-selling channels, a large panel of users, and markets. Transform this complexity into a simple and tailored experience for users.
- Business acumen: Proficiency in understanding business objectives and mechanics. Expert at speaking about design in the language of business. Aligns design and business strategies.
- Design process & Information Architecture: Mastery in applying a rigorous design process, strong ability to structure, hierarchies, and organize information, to design solutions that are intuitive and easy to navigate for a large panel of customers and markets.
- Data analytics and qualitative insights: Good experience in analyzing and interpreting user data to drive user-inspired design decisions and optimize their experience over time. Strong experience on A/B testing experiments with different design variations and measures of their impact. Comfortable with a fast test, learn, repeat mindset.
- Product Conversion proficiency and Adaptability: Strong experience with the intricacies of product conversions. Worked on strategically optimizing the user experience with the aim of maximizing conversions at various stages of the product journey, thanks to a good knowledge of design principles, user psychology, data analysis, and user insights. Adaptable to new technologies, design trends, and changes in user behavior.
- Fluency in English
🎁 What We Have to Offer
- Full remote possible in the country of employment
- 4 additional weeks of Maternity leaves and Paternity leaves paid
- Financial support for home office equipment
- Minimum 25 days holiday per year
- Local meal plan policies (Swile card in France)
- 50% transportation paid in France (Forfait Mobilité Durable)
- Relocation package and visa support
- Free unlimited carpooling & bus rides
- Personal growth via trainings, mentorship, and internal mobility programs
- Employee Stock ownership plan
- Regular team building events
- Mental health support through Moka.care
- Paid leave - "be the member day"
🤝 Interested in Joining the Ride?
Our hiring process involves:
- A 45-min video call with Amélia De Temmerman, Talent Acquisition Managers, to get to know you, understand your career expectations, and answer your questions.
- A 45-min video call with our Head of Product Design, Nicolas Duval, to deep dive into your knowledge and experience in Product Design.
- A fully remote exercise to evaluate your craft and ability to solve problems with simple and smart solutions, including a presentation to key stakeholders.
- A following live working session with future peers to evaluate your ability to integrate feedback into your reflection and propose alternative solutions in a fast-paced environment.
- A 30-min video call with Benjamin Retourné, VP Product, for final validation.
💬 Additional Information
- Our hiring process usually lasts 20-25 days, and offers are typically made within 48 hours.
- BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don't meet 100% of the qualifications outlined above, tell us why you'd still be a great fit for this role in your application.