Site Reliability Engineer - Apprenticeship

✨ SRE Apprentice - Platform Team ✨

This apprenticeship offers a unique opportunity to join our Platform Team and dive into the world of Site Reliability Engineering. You'll discover and contribute to the infrastructure and systems that guarantee the reliability, performance, and security of our production environments.

Under the guidance of experienced SRE engineers, this role bridges learning with hands-on contribution. You'll apply software engineering principles to real infrastructure and operational challenges. Expect close collaboration with the SRE team, Development teams, and other stakeholders. Your contributions will focus on automation, observability improvements, and infrastructure-as-code practices.

You will progressively gain autonomy on well-scoped projects while learning incident management, capacity planning, and reliability engineering fundamentals in a production context.

As an Apprentice, you will report to the Platform Engineering Manager and be integrated within the Platform Team.

🚀 Key Responsibilities 🚀

Technical Contribution & Learning

• Participate alongside Development teams in infrastructure discussions, deployment processes, and operational requirements.
• Contribute to monitoring, alerting, and observability improvements (dashboards, alerts, log hygiene).
• Write and review Terraform / Terragrunt modules under supervision, learning Infrastructure-as-Code best practices.
• Contribute to disaster recovery documentation and backup verification procedures.

Operational Excellence & Automation

• Shadow and progressively contribute to incident response efforts, learning root cause analysis methodology.
• Develop and improve runbooks and documentation for operational procedures.
• Help ensure proper logging and monitoring coverage across systems.
• Contribute to automation initiatives to reduce manual operations (scripts, tooling, pipeline improvements).
• Learn and apply SRE practices (SLOs, error budgets, toil reduction) in day-to-day work.

Cross-team Collaboration & Knowledge Building

• Work with development teams to understand and support operational readiness requirements.
• Collaborate with the SRE team on infrastructure security measures.
• Participate in knowledge sharing sessions and team rituals.
• Document learnings, contribute to the team's knowledge base, and share findings with peers.
• Partner with team members to improve developer experience through tooling and documentation.